Insurance and Fees
The following is the list of insurances with which we participate. This will be updated from time to time as needed:
Aetna Better Health Virginia
Aetna Commercial/Medicare
Anthem BCBS Cigna Healthcare
Sentara Health Plans – Commercial Sentara Health Plans – Medicaid Sentara Health Plans – Medicare
Sentara/Optima Commercial PPO/HMO
Sentara/Optima Medicaid
Sentara/Optima Medicare
Humana
Humana Military Tricare
Medicare – Palmetto GBA – VA
Molina Complete Care Virginia
United Healthcare
United Healthcare Community Plan – Virginia
Payment Options
We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.
Card-on-File
We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.
At check-in we will:
scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card
After your insurance has paid their portion, we will:
notify you via email of the balance owed
charge the balance owed to your card on file
email a receipt for the charge
Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).
Fees
No Shows
Missed Appointment $50
Missed Physical $100
Late Cancellation $50
Out-Of-Network
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Self-Pay
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit